Sleek Web Designs BBB Business Review

Terms and Conditions

Collected Information

A. Voluntary Throughout this website we may request information from the user including but not limited to contact information and credit card information.
B. Involuntary We may also collect involuntary information such as your IP address, web browser type and version, and operating system.

Use of Collected Information

The information we collect will be used for billing and other internal uses. We do not sell, trade, or otherwise distribute personal information except where explicitly noted.

Unsolicited Email (SPAM)

We do not support or contribute to spam email in any way. Nobody wants spam email, including us. By filling out our contact forms you agree that we are allowed to sign you up for our weekly email newsletter which you can unsubscribe from at anytime.
Security
We use industry standard 128-bit SSL encryption on sections of this website where sensitive data is transferred. This includes but is not limited to pages where credit card information is collected.
User Agreement
By using this website you agree to our methods of privacy and security.
Terms and Conditions
By using this website you agree to our methods of privacy and security.
Your privacy is as important to us as it is to you. Rest assured that any personal information you provide us with via this website, including your e-mail address, will never be sold or rented to any third party without your expressed permission.
If you provide us with any personal or contact information in order to receive anything from us, we may collect and store that personal data.
In some instances, we may partner with a third party to provide services such as newsletters, health or company updates, and in such case, we may need to provide your contact information to said third parties. This information, however, will only be provided to these third-party partners if you specifically request these communiqués, and the third party will not use your information for any other reason than to provide the information you have requested.
We do not automatically collect your personal e-mail address simply because you visit our site.
While we may track the volume of visitors on specific pages and download information from specific pages, these numbers are only used as a whole and without any personal information. This aggregate demographic information may be shared with our partners, but it is definitely not linked to any personal information that can identify you or any visitor to our site.
By using this site, you consent to the collection and use of personal information as detailed in this Privacy Pledge. Any changes to this Privacy Policy will be made public on this site so you will know what information we collect and how we use it.
Site Accuracy

While we make every effort to ensure that all the information provided on our website is correct and accurate, we make no warranty, express or implied, as to the accuracy, completeness or timeliness, of the information available on our site. Sleek Web Designs is not liable to anyone for any loss, claim or damages caused in whole or in part, by any of the information provided on our site.

Sleek web designs respects your privacy.

Any personal information you provide to us including and similar to your name, address, telephone number and e-mail address will not be released, sold, or rented to any entities or individuals outside of Sleek Web Designs.

Credit card details

Sleek Web Designs. does not store your credit card information.  When you checkout on the website your information is securely passed to Stripe.com Merchant services and processed there.

External Sites.

Sleek Web Designs is not responsible for the content of external internet sites. You are advised to read the privacy policy of external sites before disclosing any personal information. 

Cookies

A “cookie” is a small data text file that is placed in your browser and allows Sleek Web Designs. to recognize you each time you visit this site (customization etc). Cookies themselves do not contain any personal information, and Sleek Web Designs. does not use cookies to collect personal information. Cookies may also be used by 3rd party content providers such as newsfeeds.

Services

Sleek Web Designs provides month-to-month services, from time to time we may change or modify our services offering to better the product and make things more efficient.  In the case that your package is changed and you would prefer to have the services previously agreed upon, Sleek Web Designs. will provide those services for you. If you purchase a 6-month prepay package, at the end of the 6-month term your services will continue monthly at the monthly package price until canceled. If you would like to prepay for another 6 months to take advantage of the discount, you can do so at any time.

Referral Credits

Limit one referral credit issued per website referred.

Remember The Risks Whenever You Use The Internet

While we do our best to protect your personal information, we cannot guarantee the security of any information that you transmit to Sleek Web Designs and you are solely responsible for maintaining the secrecy of any passwords or other account information. In addition, other Internet sites or services that may be accessible through Sleek Web Designs have separate data and privacy practices independent of us, and therefore we disclaim any responsibility or liability for their policies or actions.

Please contact those vendors and others directly if you have any questions about their privacy policies.
Cancellation

You may cancel your services at any time. To cancel, log in to your client account at https://www.sleekwebdesigns.com/client/ and submit your cancellation, or email [email protected] from the email address on file. A cancellation is not effective until you receive a written confirmation from Sleek Web Designs. Keep this confirmation for your records.

Cancellation requests must be received at least five (5) business days before your next billing date to avoid being charged for the following billing cycle. Cancellations received after this cutoff take effect at the end of the following billing cycle.

Monthly services: Cancellation stops future billing. Services already paid for will be completed through the end of the current billing period, including a final report where applicable.

Prepaid packages (e.g., 6-month prepay): Prepaid packages may be canceled, but the discount is forfeited. Months of service already delivered will be recalculated at the standard monthly rate, and any remaining balance will be refunded or credited at Sleek Web Designs’ discretion. No refund is due if the recalculated value of delivered services meets or exceeds the amount prepaid.

Project-based work (web design, development, automation builds): Projects canceled mid-engagement are billed for all work completed to date, including completed milestones and work in progress. Deposits are non-refundable, as they reserve production capacity and cover discovery, planning, and initial build work.

Refunds

All payments to Sleek Web Designs are non-refundable except where expressly stated in these Terms or required by law.

Once payment is received for a monthly service period, work for that period begins and the fee is earned. If you cancel immediately after a payment processes, we will complete the work for that period and provide a final report; the payment will not be refunded.

Third-party costs are never refundable. This includes, without limitation: advertising spend paid to Google, Meta, or other platforms; domain registrations; hosting fees; premium themes, plugins, or software licenses; API usage fees; and any other costs paid to third parties on your behalf.

If a refund is issued for any reason, all services for that customer will be terminated, all deliverables and licenses granted revert to Sleek Web Designs, and we will not provide future services to that customer.

Chargebacks and payment disputes: Initiating a chargeback or payment dispute without first contacting us to resolve the issue constitutes a material breach of this Agreement. In such cases, Sleek Web Designs reserves the right to immediately suspend all services, take down deliverables hosted or managed by us, recover the disputed amount plus any dispute fees, and refer the balance to collections. Contact [email protected] first — most billing issues are resolved within one business day.

Project Initiation Fee and Client Asset Purchases

To begin any project, Sleek Web Designs charges a Project Initiation Fee. By paying the Project Initiation Fee, or by giving written or electronic approval to proceed (including email confirmation, checkout acceptance, or signed proposal), Client expressly authorizes Sleek Web Designs to immediately begin work and to purchase, register, or license assets required for the project on Client’s behalf. These assets may include, without limitation: domain names, hosting services, SSL certificates, software licenses, premium themes and plugins, stock media, API credits, and third-party platform subscriptions.

The Project Initiation Fee is earned in full at the moment of payment and is non-refundable under all circumstances. Client acknowledges that upon authorization, Sleek Web Designs immediately: (a) performs discovery, planning, and procurement labor; (b) incurs non-recoverable third-party costs that vendors (including domain registrars and software providers) do not refund; and (c) reserves production capacity that cannot be resold. For these reasons, the fee is not refundable in whole or in part regardless of whether the project proceeds, is delayed, or is canceled by Client for any reason, including dissatisfaction, change of mind, or change in business circumstances.

Asset ownership and transfer. All assets purchased with the Project Initiation Fee are acquired for Client’s benefit. Upon Client’s written request, Sleek Web Designs will transfer such assets (including domain names) to an account controlled by Client, provided Client’s account is in good standing with no outstanding balance or active payment dispute. Client acknowledges that this transfer right means Client receives full value for the Project Initiation Fee regardless of project status, and that receipt or availability of these assets constitutes delivery of the services and goods paid for.

No chargeback. Client agrees that the Project Initiation Fee, once authorized, does not constitute an unauthorized, undelivered, or disputable charge. Client agrees to resolve any billing concern directly with Sleek Web Designs at [email protected] before initiating any payment dispute. Any chargeback or payment dispute filed against an earned Project Initiation Fee is a material breach of this Agreement, and Sleek Web Designs reserves the right to: suspend all services; retain and refuse transfer of all assets, deliverables, and credentials until the dispute is withdrawn or resolved; recover the disputed amount, dispute fees, and collection costs; and pursue the balance in Kings County Court, New York, per the Disputes section of these Terms.

For a plain-language summary of these billing terms, see our Refund & Cancellation Policy.

Terms of Agreement

This Agreement (the “Agreement”) is entered into on the “Date Service is Ordered” between Sleek Web Designs, (“Company”) and the party set forth in the related Terms hereto (“Client”). In consideration of the mutual covenants set forth in this Agreement, Client and Company hereby agree as follows:

Client Acknowledgements
Client acknowledges the following with respect to the SEO Services:

Company accepts no responsibility for policies of third-party search engines, directories or other websites that Company may submit to with respect to the classification or type of content it accepts.

Company does not guarantee #1 positioning, consistent positioning, “top 10 positions” or guaranteed placement for any particular keyword, phrase or search term.

Client acknowledges that SEO and submissions to search engines and directories can take an indefinite amount of time for inclusion and that listings may be dropped for no apparent or predictable reason.

Client acknowledges that any of the search engines, directories or other resources may block, prevent or otherwise stop accepting submissions for an indefinite period of time.

Company reserves the exclusive right to approve or disapprove any design strategies, existing code or other techniques that are considered by Company to be detrimental to SEO and the execution of the SEO Services.

Company is not responsible for changes made to Client’s website(s) by other parties that adversely affect the search engine or directory rankings of Client’s website(s).
Entire Agreement
This Agreement contains the entire Agreement between the parties relating to the subject matter hereof and supersedes all prior agreements or understandings, written or oral, between the parties related to the subject matter hereof. No modification of this Agreement shall be valid unless made in writing and signed by both parties hereto.
Governing Law

This Agreement shall be governed in accordance with the laws of the State of New York.

Indemnification

Client warrants that everything it provides Company to employ in SEO is legally owned or licensed to Client. Client agrees to indemnify, defend and hold Company harmless from and against any damages, liabilities, losses, taxes, fines, penalties, costs, and expenses (including, without limitation, reasonable fees of counsel) of any kind or nature whatsoever (whether or not arising out of third party claims and including all amounts paid in investigation, defense or settlement of the foregoing) which may be sustained or suffered by any of them arising out of or based upon: (a) any matter related to Client’s website or arising out of the operation of the SEO Services (b) any failure by Client to provide necessary items listed under the Client Acknowledgements section of this Agreement.

Waiver

No waiver by either party of any default shall be deemed as a waiver of prior or subsequent default of the same or other provisions of this Agreement.

Independent Contractor

Company, in rendering performance under this Agreement, shall be deemed an independent contractor and nothing contained herein shall constitute this arrangement to be employment or a partnership.

Disputes

This Agreement/Contract shall be governed by and interpreted in accordance with the laws of the State of New York and be treated as though it were executed in the Kings County, State of New York. Any action relating to this Agreement/Contract shall be instituted and prosecuted only in the Kings County Court, New York City. Client specifically consent to such jurisdiction and to extraterritorial service of process.

Assignability; Agreement Binding on Succesors

Client has no right to assign, sell, modify or otherwise alter this Agreement, except upon the express written advance approval of Company, which consent can be withheld for any reason. The provisions of the Agreement shall be binding upon and shall inure to the benefit of the parties hereto, their heirs, administrators, successors and assigns.

Each party represents and warrants that, on the date first written above, that they are authorized to enter into this Agreement in entirety and duly bind their respective principals by their signature on the front side of this document.